Across the globe, organizations are giving enormous importance to Customer Feedback and related analytics
- This information is the most accurate barometer that determines your level of execution of all systems, training, policies and procedures.
- This information is being evaluated at all levels to determine strategies for better execution and performance.
- With increased level of competition, happy and satisfied customers should become your raving fans and allowing them to be part of the process as well as improve performance with the information will result in greater market and customer share and drive more dollars to the bottom line.
- For International operations and master franchisees, ZeeProbe will deploy the surveys in multiple languages with access levels for each of the master franchisees and their sub-franchisees
ZeeProbe will help you get
- Real-time access to key performance indicators
- Review metrics on service, branding, imaging, pricing, product knowledge, helpfulness, responsiveness, on-time delivery
- Our advanced tools will provide you the real time analytics, ratios, satisfaction scores, trends, open ended responses at the national, regional and local level.